Privacy and data handling

Your documents

Documents you upload are used only to prepare your appeal pack. We do not sell your documents or your personal information. A full privacy policy will be published before we take live payments.

Contact messages

Your name, email and message are stored privately for authorised administrators to review. Please do not send sensitive documents through the contact form.

Our role

Pet Claim Appeal Aid provides educational information and document-preparation help for pet insurance appeals. We are not a law firm and do not provide legal advice.

This is a short notice for the validation preview, not the full privacy policy. No live payments or customer emails are enabled.